Return Policy
Conditions for Return
Returns are only allowed for the following reasons:
- The product arrived damaged.
- You received the wrong product (e.g., wrong size, color, or item).
Return Process
To initiate a return for a damaged or wrong product, please follow these steps:
- Contact us via the page within 7 days of delivery.
- Attach clear, high-resolution photos of the product from 4-5 different angles demonstrating the damage or the discrepancy in the item received.
- Once the return is approved, we will provide you with a return shipping label and instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
Product Condition
The product must be unworn, unused, with all original tags attached, and in its original packaging to be eligible for a return.
Exchanges
The fastest way to ensure you get the item you want is to return the item you have (if it meets the criteria above), and once the return is accepted, make a separate purchase for the new item.